Fibre Heroes AddressPackageInstallationCheckout Avg time to sign up 4 minutes 100% UK based customer service Optional 24/7 356 support Priority Installation No price rises until 2025 Trustpilot Please re-enter your postcode before you check out Search Select your address Change Postcode Contract Length 12 MONTHS CONTINUE Help Us To Create Your PERFECT BROADBAND PACKAGE… How many devices are usually connected to your broadband (laptops, smart speakers, tablets etc.)? What do you usually use broadband for? Gaming Online learning Entertainment Other Work from home All of the above We are loading your PERFECT BROADBAND PACKAGE This could take up to 20 seconds, so while you wait, find out why our customers love us… YOUR PERFECT BROADBAND PACKAGES ARE… We’ve checked out your broadband needs to bring you something special –our EXCELLENT customer care and a strong broadband connection from well known providers. 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– 15 Devices from£{{ product.rental_cost }}a month Add to basket 97 SOLD LAST MONTH Fast Home Broadband Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included 1 – 5 Devices from£{{ product.rental_cost }}a month Add to basket Superfast Fibre Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included11 – 15 Devices from£{{ product.rental_cost }}a month Add to basket Ultrafast Full Fibre Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included11 – 15 Devices from£{{ product.rental_cost }}a month Add to basket Superfast Home Fibre Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included11 – 15 Devices from£{{ product.rental_cost }}a month Add to basket 4 SOLD LAST WEEK Fast Home Broadband Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included 1 – 5 Devices from£{{ product.rental_cost }}a month Add to basket 231 BOUGHT LAST WEEK Super Fast Home Fibre Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included12 – 20 Devices from£{{ product.rental_cost }}a month Add to basket Ultrafast Full Fibre Powered by {{ product.details.estimated_download_range.max }} Mb/s Phone OptionalRouter Included12 – 25 Devices from£{{ product.rental_cost }}a month Add to basket EVEN MORE OPTIONS Choose your go live date YAY! We can get you connected as early as Choose your installation date What is priority booking? Sometimes you just need something done faster which is why we offer priority booking, for just £20 you can select the soonest date available on our system should you need it. Little extra’s that make a big difference… Phone Line Add or keep your phone line*. *Verification call required to ensure existing phone number is transferred if needed. YES, PLEASE Next-gen router Equipped to handle the latest 1GB technology, ensuring your home is future-ready. One-time payment of £30. ADD Always-on support Ensure seamless online experience during evenings and weekends with our 24/7 customer care, for just £1.95 per month. ADD CONTINUE TO PAYMENT Your Order – Your Details Date of birth Payment Details These details will be used to take your monthly payment on your chosen date. Don’t worry if you move before the end of your broadband contract you can take us with you. As tenancy experts you can relax, we’ve got it covered. Preferred direct debit day Select a date About your direct debit Please pay Home Telecom Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Home Telecom Ltd and, if so, details will be passed electronically to my bank/building society. Your Direct Debit payment will be taken on or around your preferred Direct Debit date, after your services have gone live. Please note, your first payment will likely be higher as your services are billed one month in advance. The confirmation of your Direct Debit set up will be sent within 3 working days before the first collection to your Email Address. You confirm that you hold a UK bank / Building Society account, and you are the account holder. All Direct Debits are protected by the Direct Debit Guarantee, which you can find below or you can read them in your welcome pack. I have read and accept the Home Telecom Terms and Conditions. Download Terms & Conditions. You confirm you are the only person required to authorise Direct Debits from this account. I confirm I have read and understood the above The Direct Debit Guarantee This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or interval of your Direct Debit Home Telecom Ltd will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request Home Telecom Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by Home Telecom Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society – If you receive a refund you are not entitled to, you must pay it back when Home Telecom asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. PAY BY CARD Your Order – YAY! ALL DONE! Welcome to the family What’s next? Order Completed You’ll receive email confirmation from us shortly Direct Debit Successfully Set Up You’ll receive email confirmation that the mandate has been set up Router dispatch date: We’ll send you tracking details by SMS Estimated go live date: We’ll email you for confirmation. Feel free to notify us of any changes or delays, and our experts will contact you if needed. At the end of your month contract At the contract’s end, you can choose seamlessly to continue on a rolling basis or opt to fix it for another period.
