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Sometimes you just need something done faster which is why we offer priority booking, for just £20 you can select the soonest date available on our system should you need it. Little extra’s that make a big difference… Support PLUS Giving you complete peace of mind, from taking care of any engineers fees to 24/7 365 UK based Technical support. Just £3/month. ADD Phone Line Add or keep your phone line*. *Verification call required to ensure existing phone number is transferred if needed. YES, PLEASE Smart Router Wi-Fi that follows you! It focuses the signal at your devices for stronger, faster coverage. One-time payment of £30. ADD CONTINUE TO PAYMENT Your Order – Your Details Date of birth Are you switching supplier? YES NO What’s One Touch Switch? Are you registered with the Priority Service Register (PSR)? Please tick here and select the reason from the list below. PSR category: General Nebuliser and apnoea monitor Heart, lung and ventilator Dialysis, feeding pump and automated medication Oxygen concentrator Medically dependent showering/bathing Careline/telecare system Medicines requiring refrigeration Stair lift, hoist and electric bed Water dependent Safety Oxygen Use Poor sense of smell/taste Poor mobility Physical impairment Unable to answer door Restricted hand movement Communication needs Blind Partially sighted Hearing impairment (including Deaf) Speech impairment Unable to communicate in English Other health conditions Dementia(s)/Cognitive impairment Developmental condition (such as ADHD, Autism Spectrum Disorders, Down Syndrome and Dyspraxia) Mental health Age related needs Pensionable age Someone with a young child or children under the age of 5 Temporary registration Temporary – Post hospital recovery Temporary – Life changes Temporary – Young adult householder (<18) Payment Details These details will be used to take your monthly payment* on your chosen date. Don’t worry if you move before the end of your broadband contract you can take us with you. As tenancy experts you can relax, we’ve got it covered. Preferred direct debit day Select a date About your direct debit Please pay Home Telecom Ltd Direct Debits from the account detailed in this instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this instruction may remain with Home Telecom Ltd and, if so, details will be passed electronically to my bank/building society. Your Direct Debit payment will be taken on or around your preferred Direct Debit date, after your services have gone live. Please note, your first payment will likely be higher as your services are billed one month in advance. The confirmation of your Direct Debit set up will be sent within 3 working days before the first collection to your Email Address. You confirm that you hold a UK bank / Building Society account, and you are the account holder. All Direct Debits are protected by the Direct Debit Guarantee, which you can find below, or you can read them in your welcome pack. I have read and accept the Home Telecom Terms and Conditions. Download Terms & Conditions. You confirm you are the only person required to authorise Direct Debits from this account. I confirm I have read and understood the above The Direct Debit Guarantee This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits. If there are any changes to the amount, date or interval of your Direct Debit Home Telecom Ltd will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request Home Telecom Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request. If an error is made in the payment of your Direct Debit, by Home Telecom Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society – If you receive a refund you are not entitled to, you must pay it back when Home Telecom asks you to. You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us. PAY BY CARD Your Order – YAY! ALL DONE! Welcome to the family What’s next? Order Completed You’ll receive email confirmation from us shortly Direct Debit Successfully Set Up You’ll receive email confirmation that the mandate has been set up Router dispatch date: We’ll send you tracking details by SMS Estimated go live date: We’ll email you for confirmation. Feel free to notify us of any changes or delays, and our experts will contact you if needed. At the end of your month contract You can choose to seamlessly continue on a rolling monthly basis or opt to fix your price for another period.
